I didn't receive a verification code to my phone

If you haven't received a verification code, please follow these troubleshooting steps:

· Reboot the phone to refresh the network signal
· Clear the phone inbox to ensure it is not full
· Check if any phone applications/settings are filtering SMS messages
· Alternatively, please swap the SIM to another phone to verify if the delivery issue is phone-related

If none of these suggestions help, please contact us via live chat.

Please note that at the moment we are not able to send verification codes to China.