What if my Branded card was swallowed by the ATM?

If your Branded card was swallowed by the ATM, please lock the card immediately and contact our support to inform them about the incident via:

• Live chat at the bottom right side of any page that you are on. 
• Submit a ticket through our support center

Please be aware that we do not offer phone support and that we do not communicate with our customers through any third party applications (Telegram, Whatsapp, etc.).